Table of Contents

Frequently Asked Questions

Desktop

What are the minimum requirements to run your system?

Can I run the desktop behind a Firewall?

How would I send you log files?

How can I check if I need a new version?

How do I access my previous day’s orders and fills?

Can I run T4 through a Mac OS platform?

Is there a limit of windows you can have open at one time?

Why do I see parentheses around some of the bid/ask volumes?

Desktop Charts

How do you scroll and zoom a chart?

How do I delete my data and logs?

How Can I set the days for a Simple Moving Average?

Can I remove the overnight session from a chart?

Do you have the ability to view and export data from the chart?

Can I set a continuation chart based on expiration?

Options Pro

Why can't I set volatility higher than 0.9999?

How do I create a covered spread?

Mobile for Android

How do I install the Mobile for Android?

Mobile for iOS

How do I install the Mobile for Android?

API

How do I get started writing to your API?

Is there a limit on order messaging?

Where are the API examples located?

How can I access historical chart data through the API?